It is a fully evolving conversational AI that can help employees and managers to enter conversational queries and receive a rich amount of information instantly from an AI-powered sales assistant called Zia. One of the most innovative elements of the Zoho CRM for Windows PC user interface dashboard that can be accessed from any modern internet-connected devices such as desktop and laptop PCs, tablets and smartphones, is not targeting the manual discovery of tools and services. This includes deep customer access management (with any available channels such as telephone, live chat, email, and social media), live reports and notification of real-time customer interaction, a wide array of tools and services for measuring the effectiveness of customer communication, an incredible variety of automation tools that can optimize many customer-related daily and repetitive tasks, activate instant actions, and much more, generate insightful reports and even real-time insights, measure sales and performance for all parts of the business, and even track current trends and future predictions. Zoho CRM packs an incredible number of features that can make any customer relation procedure easy to access and infuse into the daily workflow. Originally known as AdventNet, Inc, it got renamed Zoho Corporation in 2009 after its popular online office suite that has managed to attract over 80 million users by January 2023. Sign up and start using the enterprise CRM platform in no time - with the fastest implementation in the market.īuilt and developed by the privately-owned Zoho Corporation from India, this 10 thousand employees strong company has managed to expand its presence worldwide with corporate headquarters in Chennai, Tamil Nadu, India, and Pleasanton, California. Maximize the potential of your customer-facing teams with powerful automation, in-depth analytics, customized solutions, and other valuable features.
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